Documentation
Delete your account
Permanently remove the hosting account and linked hosting data after backing up anything important.
Before deleting
- Download every Discord bot and web hosting file you need.
- Download available Pterodactyl backups.
- Save invoices or billing records you need from Stripe.
- Cancel any monthly subscription in Stripe when applicable.
- Understand that server and account deletion cannot be undone.
Delete the account
- 1Open Settings.
- 2Choose Security.
- 3Scroll to Delete Account.
- 4Press the red Delete Account button and confirm the browser warning.
- 5When 2FA is enabled, complete the fresh 2FA confirmation.
- 6The hosting account and linked hosting data are removed and the site logs you out.
Be careful
Do not use account deletion to solve a login or server problem. Open a support ticket first when you may need the account restored or investigated.